Ch 2: You’ve Got to Get Me at Hello
- Podcast: It’s All About the Message (Howard Bragman)
- Podcast: Extraordinary Nonprofit Communications (Sean Gibbons)
- How to Give a Great Event Speech
Ch 3: Co-Pilots in a Twin-Engine Jet
Ch 4: Why Boards Matter
Ch 5: The Key Is Not in the Answers. It’s in the Questions
- Podcast: Mission Control and Strategic Planning (Liana Downey)
Ch 6: You Can Do This
Ch 7: Managing the Paid and the Unpaid
- Podcast: Turning Tragedy into Legacy (Caroline Samponaro)
- A Slam Dunk New Employee Orientation Process
- Blog: The Best Ice Breaker of All Time For Nonprofit Retreats
- Joan’s Bio
Ch 8: The Small and the Mighty
Ch 9: When It Hits the Fan
- Podcast: Anatomy of a Crisis (Emily Klehm)
- Financial Dashboard Template
Ch 10: Hello, I Must Be Going
- Podcast: Leadership Transitions: How to Avoid the Mess (Don Tebbe)
- Podcast: Your First 90 Days as an Executive Director (with Michael Watkins)
- Book: The First 90 Days: Proven Strategies for Getting Up to Speed Faster and Smarter by Michael Watkins